FAQ

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What is the shipping time?

Please allow 3 to 5 days for processing. Production and shipping time is approximately 10 days.

How do I submit a special request?

Use the contact form on the "Contact" page to submit your request. Include the extension type, texture, color, and length you want and how many bundles of each. Please be sure to include accurate contact information in the required fields. Allow us 24 hours to respond back to your inquiry. If it's something we can provide, we will send you a price quote.

Can I pay in installments?

Yes! We offer Shop Pay installments at checkout. Installments available upon approval by Shop Pay.

How long will the hair last?

With proper care, your extensions can last up to a few years, as we only source premium quality extensions. K-tips cannot be reused. Tape-ins can be re-taped. I-tips may need to be retipped after a couple of installs, but we do not offer this service.

Can I color the extensions?

Yes. All of our extension options can be colored.